Disney Vs. Universal- Refillable Cups

Greetings, and welcome to the Crossroads! I’m a little behind on seeing you all again due to some traveling and holidays. One of the things I will talk about here on occasion is the differences between Walt Disney World (or other Disney Parks) and Universal Studios Orlando (or another park). Today, I want to discuss a topic that has really bugged me about the two parks since October.

I want to compare the refillable cup systems at the two Orlando parks. I will explain each program and then give you my take on the best one.

I will start with Walt Disney World. If you’re visiting a Walt Disney Park in Orlando, drinks are served in either paper cups or plastic bottles. In the parks, there is not a refillable option. You can refill cups at water fountains, but there isn’t anything like a Coke Freestyle machine. The resorts are the only place you can buy and use a refillable cup for sodas on the Walt Disney World property.

The resorts all sell refillable plastic cups, but they can only be refilled at the soda stations at a resort. You can’t buy a refillable cup at the Caribbean Beach Resort and refill it in a park during the day. There are Coke Freestyle machines in some of the resorts, however. During my last stay at Caribbean Beach, I found one in the room areas (not the main resort restaurants) close to our room. It was a pain to refill at times from the room, but it beat going back to the main building for a refill. I really wish you could do this in the parks.

Next, we look at Universal Studios Orlando. When I visited during Halloween Horror Nights, I decided to try their refillable cup option. The cup wasn’t a cheap plastic one but a sturdier one. The Universal cup was also more insulated than the Disney one, keeping my drink cooler longer. This was advantageous because the afternoon and evening we attended were hot. The cups are refillable at any Coke Freestyle machine in the Universal theme park areas. The park has them located at various points, making them easy to find and use.

The other plus to the drinks is you can get Icee fills in the cup. This isn’t at every Icee station, but they will post it on the menu board if you can refill it with an Icee at that cart. The only drawback to the Coke Freestyle machines at Universal was that the ice had to be refilled in the machines manually. Team members had to carry out large tubs of ice to refill the machines instead of making their own ice. This can lead to downtime for the Freestyles when the ice is refilled, or the machines run out of ice. A problem, but the drinks still taste cool when they come out of the Coke Freestyle. They also sell a cool sling to hold your cup while you run around the park.

Overall, they both have a couple of issues, but Universal Studios Orlando wins this bout. Walt Disney World wants to think it is a super green park, but it can eliminate a ton of plastic waste by not selling bottled soft drinks in the parks. Disney already has a Coke deal for the parks, and bringing Coke Freestyle machines in shouldn’t be a problem. I see plenty of people who buy the cups at the resorts, and charging a little more to have them usable in the parks would be a win-win for everyone. The process at Universal was smooth, and I feel I got a better bang for my buck with the Universal Studios Orlando cup.

Maybe Walt Disney World Orlando will follow suit one day, or maybe not. They could also make merchandising money from selling cup slings like Universal does. I don’t think Disney would turn down the chance to make some extra merchandise cash if they can. What do you think Disney should do? Should they add Coke Freestyle machines or stay the course? Comment below to let your voice be heard.

Before I go, be sure to check out my friend Bobby Linn at Pixie Travel Co. for help booking your next trip to the Magic Kingdom and beyond! Email him at bobbyl@pixietravelco.com and tell him I met you at the Crossroads and sent you.

Well, back to the writing and planning the next trip,

Brent